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📧 Email Support

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Typical response time: Within 24 hours

💬 Live Chat

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Available: Monday-Friday (Business Days)

📞 Phone & WhatsApp Support


+1 406-219-6505
Hours: 9:00 AM - 6:00 PM AEST, Monday-Friday

Address: 35 Tai Yau Street, Room A516, 5/F, Yi Fat Li Industrial Building, San Po Kong, Kowloon, 999077, Hong Kong

Legal Information au.caseles.com is operated by Hongtu Trading Co., Limited

Legal Entity

Company Name: Hong Kong HongTu Trading Co., Ltd.
Company Registration: No. 3223634
Business Registration (BR): No. 74758879
Registered Office (HK): Unit 8, 11th Floor, Wang Fai Industrial Building, 29 Luk Hop Street, San Po Kong, Kowloon, Hong Kong

Global Support

R&D & Supply Chain: Room 308, Block A, Tianji Building, Futian District, Shenzhen, China
Customer Service (USA): +1 406-219-6505
Email Support: support@caseles.com
Operating Hours: Mon-Fri, 9:00 AM - 6:00 PM (EST)